Real talk on values, systems, and how to make DEIB stick.

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We recently delivered a training session to a team of managers on how to effectively manage underperformance.  To be completely honest, we were a bit nervous going into the session. After all, underperformance is not the sexiest topic. Escalation strategies aren't exactly inspiring, and documentation isn’t exactly fun.

You can imagine our surprise when we looked at the post-training survey and saw 10/10 ratings across the board.

As we get to the end of February, we're realizing our lesson for the month was flexibility. We'd like to think we're a pretty adaptable team to begin with, but the universe seems intent on reinforcing the lesson. (We get it, we get it). In just the past few weeks, we’ve each had to adapt and pivot more than a few times to deal with life's unexpected curveballs while still delivering on our commitments.